"We recently purchased 150 feet of bamboo fencing from Backyard X-Scapes and we absolutely love it! We now have privacy and our backyard looks beautiful!" -Mike G.
"This is a thank you to Steve Raketich. I received the assorted bamboo package and it is exactly what I had in mind to build my water water project." -Blaine M.
"I was very happy with your service and product. Thank you." -R. Espinoza
"I have nothing but great things to say and report about my experience with Backyard X-Scapes and the Viro artificial Java palm thatch product. From answering my questions, ordering, installation advice and shipping, everything went beautifully. The installation was easy and the finished product speaks for itself. Most importantly, my client was absolutely thrilled with the results!" -Mark Z.
"I was visiting San Diego from Virginia and made it a point to stop at every tiki place in town. You BY FAR had the best prices I have ever seen on Tikis! Those other places should be ashamed at what they are charging!! -Anthony.
"We used Baja artificial thatch to replaces a less expensive "natural" thatch on our pool pump house and palapa roof. The natural thatch lasted only 2 years of looking good, but we held out for 3 before replacing it. Even on a three years replacement schedule for the less expensive natural thatch, the more expensive but much longer lasting thatch will be a big savings in the long run, and a lot less work!!!! And it was so easy to install (easier than the natural thatch by far!) and looks fantastic. On top of the great product, I want to also point out that the whole process was made easier due to the great customer service. It's so rare today to receive intelligent, thoughtful customer service,
but Steve was on top of it all the way. Timely communication and "going the extra mile" typified our experience. We live in a very remote area and dealing with shipping can be a hassle sometimes, but Steve made it easy and we got our order in the time we were promised. We are very pleased with our purchase of Baja artificial thatch." ~Mike H.
"Fast service, wonderful product. I hid my ugly chain link fence with natural rolled bamboo fencing and that weekend it stood up 70 mph winds gusts." -D. Foley
"Your site made it very easy to order, the Mexican thatch came in a few days with the free shipping, which I have to say is great. You don't find many companies that ship heavier items for free. I was very pleased with the product and your staff was very friendly and helpful. Your prices are great and reasonable compared to other sites. If I ever need more tiki or thatch products, I definitely will come back and order from you. Thanks for the great product and service." -M. Carr
"I bought 6 Mexican thatch panels from a competitor, by mistake. I meant to order from backyard X-Scapes, however I had saved more than one source in my favorites while I was researching and clicked on the wrong one when I ordered. They offered 48"x48" thatch panels, but what I received was more like 48"x38, the last 10" was so thin that it would not provide any cover. It was after receiving the panels that I realized I had ordered from the wrong vendor. So I ordered 12, 4'x4' Mexican thatch panels from Backyard X-Scapes and Wow what a difference your panels provide a full 48"48" coverage, plus a little to spare, and it has a much nicer appearance and on top of it all, it cost less. Backyard X-Scapes provided a tracking number (the other guys did not) and they gave me a number to call if I had any questions or concerns. I will never do business with that competitor ever again, I will be back." -Bob.
"Your products aren't just for outside! We purchased bamboo paneling and used it in our son's nursery to create a jungle theme. We have gotten so many compliments on how amazing it turned out! Thanks!!" ~Trish H.
"It looks real without the hassle of having to replace it every year. Living in NJ we have had to deal with the expense and work of replacing the thatch every spring not to mention the weathering from the rain and snow. The artificial thatch was easy to install and it is holding up wonderful through all the wind and rain we get. No mildew or dark spots have appeared as we would normally see this time of year when we used real thatch. Your products have made our back yard a vacation paradise for our family. Thank you so much for your beautiful products, they have improved the quality of our life and increased the value of our home." ~Vicky H.
"This is the Zen Garden installation I just completed. Your bamboo product was just the answer for my customers re-design. Thank you and your staff for helping me. Your staff went out of their way to help me find the right size and color bamboo. My customer couldn’t be happier with her new retreat. I'll be back for more next time around!!"~Bobby B.
"I have already received a number of compliments. My neighbors will probably be calling you soon. -M. Mossler
"The bamboo fence is really extraordinary. I was also very happy with your product, your service, and I would recommend you with out hesitation." -M. Zebell
"Labor Day, my girl friend and I were out working on installing our fencing we purchased from your company. About a dozen people stopped to ask about the material and to say how much they liked the look of it (the bamboo). Thanks for the great pricing and service." ~Bud
"I was looking to redecorate my place for a long time but did not know how to do it. A friend of mine suggested me to visit Backyard X-Scapes. I went to the store and found that to be a great source to find anything you want for your backyard, landscape, and even interior. Low prices and really nice staff." -Elena
"My family and I spent a lot of relaxing time under our gazebo this summer and we are still using it and enjoying it. Last spring, I spent hours and hours on the Internet searching for a canvas replacement cover for my octagonal gazebo, with no luck. That is, until I found your website. Within minutes I had decided to try the 12 foot round thatched umbrella cover. I placed my order online, someone called me within minutes to verify and ask me a few questions about shipping charges, and within a few days, I was lounging in my backyard paradise. I did not put the cover over an umbrella and it has held up very well-I love how the sunlight filters through the thatched roof. So many people have complimented us on this space. I put a water feature in my gazebo and surrounded it with plants and it truly has been a peaceful escape for me this summer. I am now thinking of building a pergola with bamboo poles next spring." ~Jane & David
"Thanks for the shipment. Your company's service, all I can say is one word, excellent. I have never been treated on such a "one on one" basis. Your service is impeccable and you were very helpful and accommodating when I had questions. I am very pleased with my purchase and look forward to shopping with you again in the future. Thanks for everything." ~ Mayra R.
"I have now placed 2 orders with your company, ordering Mexican thatch. Both orders were processed the same. The website made it very easy to order, the thatch came in a few days, with the free shipping, which I have to say is great. You don't find many companies that ship heavier items for free. I was very pleased w/ the product, as it was exactly what I had wanted. When speaking w/ your staff re-ordering the items, they were friendly and very helpful. Your product is being used for some staging in our annual Miss Buchanan pageant. It is part of our main set. Your prices are great and reasonable compared to other sites that I had looked at, for an identical item (Mexican thatch panels). If I ever need more Tiki or thatch products, I definitely would come back and order from you. Thanks for the great products and service. Maureen Carr, Miss Buchanan, Inc. (chairperson- props). Fast service, wonderful product. I hid my ugly chain link fence with bamboo, and that weekend it stood up to 70mph wind gusts." ~ Debbie F.
"It was a very good experience. Steve was very friendly and helpful. Thanks!" -N. Chipman
"I appreciated how quickly you shipped the bamboo fence ( we got it in Los Angeles the next day), and how satisfied I was with the color and quality of the bamboo itself. This project took myself and one assistant and about 8 hours to complete from start to finish. This low cost - quick fix solution could not have turned out better! I have already had requests to create a similar space for other customers. I am very glad that I found you on the internet." ~ Prentice L.
"This is an awesome place to look at and shop. I signed up for their newsletters and they always have sales going on. The employees are friendly and helpful." -Kim
"We are very happy with our bamboo fencing. Your website was easy to use, and the products were delivered quickly and easily to our doorstep. We used the fencing to create a small Japanese garden on our back balcony. Previously our balcony overlooked the building next door, which was not a nice view. With the fencing, we created a more peaceful view and added a new “room” to our home." ~ Christy & Gaku S.
"The four tiki touches we ordered are fantastic. Excellent quality. The tiki photos on your web site are great, but don't do them justice. We're in the process of having our yard landscaped, and the tikis are going to be an excellent addition. We appreciate the quick delivery service too!" ~George
"We are absolutely thrilled with your Viro Thatch in our tropical Hawaiian garden. For starters, it was very easy to install. Our handyman single handedly completed the project in just over a half a day. Best of all, no one can tell it isn't real. Interestingly, even if you touch the thatch, the cat is still in the bag. Previously we were using natural thatch which had to be replaced every two to three years. Although your product is certainly not inexpensive, I'm sure in the long run, it will prove to be a great investment. Thank you once again." ~Rev/Capt. Howie (Above Heaven's Gate Weddings)
"We created our own paradise in Texas and you guys were extremely instrumental in the design process. We love our new fountain and the prices on your pots allowed us to really increase our plant layout. MUCH APPRECIATION!"
"Everyone at your company is so knowledgeable, personable and most importantly honest. Thank you so much for not just trying to sell me product, but actually helping me figure out what would work for my home."
"Aloha! Growing up in Hawaii, I was shocked at the quality and authenticity of your products. Even better is that it feels good that I can decorate my home and support the use of Eco-friendly products."
~ L. Madden
"Thank you guys so much for helping our school create the set for our "Hawaiian" themed play, and keeping it under budget. The thatch and bamboo made the set look like an island getaway and the kids loved it. You guys deserve the apple!"
~ Ms. Angie
"The bamboo fencing that I purchased from you is the natural 8x8x1 fencing. I attempted to purchase the fencing from a various stores here in Michigan, with no success. I went online and was delighted to find that your company had exactly the size and quality that I wanted. I was a little hesitant to purchase online, sight unseen, but after talking with you, I was sold. As you can see from my photo, the bamboo fencing provides the finishing touch on my backyard water garden retreat." -Rose C
"Received great products and excepitional service, got the supplies I needed for our portable tiki bar, we took it to a Jimmy Buffett concert in Chicago. Thanks to Backyard X-Scapes it was a great success." -Jeff S.
"We just recently built a new house and wanted to have a tiki theme around our pool. We found your website online and the rest speaks for itself. My first tiki house was a working shower I built next to our pool. We have a little beach area and I figured I needed something for everyone to wash off in. My second was a little house to help cover up my AC unit on the side of mu house. The third was another tiki house to cover up the pool pump and filter. We have really enjoyed your products and look forward to more projects in the future." -Jack B.
'We just finished our outdoor shower project using a 4'x8' bamboo panel. It looks amazing and gives us just the right amount of privacy. Thanks for the great service." -Lutz S.
"Wow! We had so much fun building our Tiki Bar... Your company was so helpful in ordering the right size and number of bamboo poles that we needed. Perfect!! We get so many complements on the bar, thanks to you." -Sherri D.
"We used your products to build our own fabulous tiki bar in our backyard, using the tiki masks as well as the rolled bamboo fencing for the table side walls. We think it turned out great, thanks for such a cool product!!!" -Dave D.
"I thought the company and the materials were great. Everything arrived promptly and my interaction with employees of the company was helpful and pleasant. The materials I bought were exactly what I thought it would be, in fact, the thatch I bought was actually better quality than I expected." -Gavin W.K.
"We are thrilled with our bamboo fencing and have just purchased more to enlarge our patio area. we have found Backyard X-Scapes to have very competitive pricing with excellent and timely service." -Richard L.
"I received my order today, bamboo borders! Wow! you guys are the best! I will recommend you to everyone, I really appreciate your speedy service and great products." -Peggy N.
"Your website is so easy to use and I'm so glad that when we called, your company actually had someone answer the phone. Our product specialist knew everything about the thatch and helped us create a custom palapa for our patio. Love our Fortune tiki statue, it sits at the front door to hopefully bring in the good luck with everyone that comes in." -Bahama Dave and Betty
"Although your specialty is backyard decor, your pottery and garden statues look wonderful inside my home." -Sam
"You guys shipped out so fast! I was worried that ordering something as big as the Tiki Bar would take forever to get here, but your rep said that you should ship ASAP, and it got here right in time for our backyard BBQ. I didn't think that one on one personal experience existed anymore, but you guys are great!" -D. Taylor